Service Center

We will serve you wholeheartedly, and you will find the answer you want here!

(A),Do you ask minimum order amount?

No, we don't request minimum order amount, but we request minimum order quantity, which varies as per different item, please login website to get the requested minimum quantity of each item, it means you can place an order as long as you meet the minimum quantity of any item shown on website.

(B),Do you ask minimum order quantity

Yes, we request minimum order quantity, which varies as per different item, please login website to get the requested minimum quantity of each item, but we don't request minimum order amount, it means you can place an order as long as you meet the minimum quantity of any item shown on website.

(C),Can I mix different items in an order?

Yes, you can mix different items in an order, but it is subject that you should reach minimum quantity of each item.

(D),What is the Payment Terms?

In general, there are three payment ways for your choice. 1. Order total amount less than USD 10,000 or Euro8,000, full payment in advance. 2. Order total amount more than USD 10,000 or Euro8,000, 30% down payment, the balance will be paid upon the copy of B/L by fax. 3.100%L/C AT SIGHT.

(E),What is the Payment Method?

At present, we mainly take payment by following method: 1. by wire transit via bank - it is fast and preference way. 2. by Western Union - we can get payment immediately by western union. please show the following information to your bank: City/Country: Hangzhou/China, Payee Name: Guo Hanxiu After your payment, please advise me your city, country, amount and the 10 digits code. 3,L/C at sight. customers should pay all local handling fees and Intermediary bank handling fees. Please make sure full payment amount in our account.

(F),What about Delivery Time?

Based on different item, delivery time varies according to quantity and sales season. The production within 30 days after receiving down payment or L/C at sight and samples approval.

(G),Can you accept OEM/ODM business?

Yes, on most occasions we make production according to your design and request. DDSAFETY also welcome worldwide OEM/ODM business with private brand or labels.

(H),Can I ask Special Packing?

Yes, DDSAFETY is willing to provide special packing subject to your bearing extra packing charge.

(I),Are all items shown on website from stock?

Some of items on hot sales are available in stock, we will confirm if your ordered items are available once getting your order.

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